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Ali
Posted: Wednesday, February 17, 2010 9:18:59 AM
Rank: Newbie
Groups: Member

Joined: 2/17/2010
Posts: 3
Location: UAE
we have exchange server 2007 I installed Disclaim IT 4.5 ,
I sent some messages to my hotmail account but sometimes I receive Rich text disclaimer from demo disclaimer not from new test module that I created and put in processing rule .
The processing rule is enable in exchange server

File Attachment(s):
MessageProcessor.log (27kb) downloaded 1 time(s).
ManagementService.log (2kb) downloaded 1 time(s).


franzk
Posted: Wednesday, February 17, 2010 4:41:01 PM
Rank: Administration
Groups: Administration

Joined: 4/22/2008
Posts: 136
Hello Ali,

the log files show that three messages (at 11:38, 11:39, 11:54) from you were processed by DisclaimIt, which added the 'dsc' text module. The demo disclaimer was not added, according to the log files.

Please send me the received hotmail messages (good and bad ones).
Which conditions have you configured on the Exchange transport rule for the processing rule?

-Franz

Ali
Posted: Thursday, February 18, 2010 7:49:35 AM
Rank: Newbie
Groups: Member

Joined: 2/17/2010
Posts: 3
Location: UAE
Today i install the disclaimIT again . now the DisclaimIT process the text mudule that i created (DSC)
not like before but the problem is boday of message contain just rich text not html text.
i want html text to be appear not rich text .
franzk
Posted: Thursday, February 18, 2010 10:23:20 PM
Rank: Administration
Groups: Administration

Joined: 4/22/2008
Posts: 136
Hello Ali,

>but the problem is body of message contain just rich text not html text.
>I want html text to be appear not rich text .

DisclaimIt adds the text type of a text module (rich text, HTML text, plain text) according to the type of the message body: This means that if the message has a rich text body, the rich text part of a text module is added. If the message has a HTML text body, the HTML text part of a text module is added.

-Franz
Ali
Posted: Monday, February 22, 2010 6:58:30 AM
Rank: Newbie
Groups: Member

Joined: 2/17/2010
Posts: 3
Location: UAE
thanks now its working fine
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