DisclaimIT 4.6 and Remote Manager

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isherrit
Newbie Topic Starter

2012-01-14T17:17:52Z

I have installed DisclaimIT 4.6 Remote Manager on a Windows 7 PC but when I try to run it I get an MMC snap-in error. Is there a way that this needs to be installed on Windows 7?

The error message is:

MMC could not create the snap-in. The snap-in might not have been installed correctly.

Name: DisclaimIT Manager

CLSID: FX:{5ddaf797-6996-4c33-95f2-1d74efd6b713

Edited by user 2012-01-14T17:21:07Z | Reason: Not specified

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franzk
Administration

2012-01-14T18:27:37Z

Hello,

>Is there a way that this needs to be installed on Windows 7?

It may be that UAC is causing the problem.

Please try to uninstall it. Afterwards install from a command prompt (started with 'Run as administrator') by using the command line 'msiexec -i DisclaimIt46.msi'.

-Franz

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