We have a company using v4.6 on an Exchange 2007 server. One of the users has access to her manager's email and sends replies 'on behalf' of him.
She has noticed that her own signature is being attached to the outbound email; is there any way of using the Manager's signature on these emails.

[...] is there any way of using the Manager's signature on these emails.

Yes. Please read more about the "Source" parameter of print directives in the topic "Print Directives" in the documentation.

In your case, add 'Source="From"' to every print directive in your text module(s), like in the following example:

{#Print Class="OA" Name="displayName" Source="From"}


-Franz

[...] is there any way of using the Manager's signature on these emails.

Yes. Please read more about the "Source" parameter of print directives in the topic "Print Directives" in the documentation.

In your case, add 'Source="From"' to every print directive in your text module(s), like in the following example:

{#Print Class="OA" Name="displayName" Source="From"}


-Franz

Hi Franz, Thanks for the quick reply.

Just so I'm clear in my own mind; adding the Source="From" to every print directive means it uses the 'owner' of the mailfile's AD information rather than the user who is sending the reply 'on behalf' of the owner. This applies to Name, title, telephone number, etc in AD.

>Just so I'm clear in my own mind; adding the Source="From" to every print directive means [...]

In a 'normal' message, the sender address (=mailbox owner address) is specified in the 'From'-header (there's no 'Sender'-header in this case.)

When the message is sent on-behalf, then the mailbox owner address is specified in the 'From'-header and the 'real' sender (=delegate) address is specified in the 'Sender'-header.

The default behaviour of a print directive (when the "Source" parameter is not specified) is to use the 'Sender'-header when it exists and otherwise to use the 'From'-header.

This means that by specifying the parameter 'Source="From"' you force the use of the mailbox owner address for AD-lookups.

-Franz