Date parsed: 6/13/2000 11:55:54 PM
Date: Tue, 13 Jun 2000 22:55:54 +0200

Hi David,

as the guy responsible for the product SL4NT, I can at least tell you =
that
the available support is very good 🙂, no matter if someone uses our
provided newsgroups or contacts up by e-mail (support@netal.com,
franzk@netal.com).

Regarding your question about how easy it is to configure and administer
SL4NT:

If you have unexperienced SysAdmin (regarding the Syslog mechanism) you
should consider the following method: Prepare SL4NT configurations with
defined actions and rules and save them to files (using the SL4NT =
Manager)
and then send them to your SysAdmins. They can then import those
configuration files and possibly adapt them slightly to their specific
environment, if necessary.

Franz


"David Jacksom" <dej@epix.net> wrote in message
news:3A25DBCDF73F2245957BD0B041BEDAF0013A0C@is1.netal.com...
> I am looking for a program that will run under NT4.0 and Win2k.
> SL4NT seems to have all the features I am looking for but I would like =
to
> know is it easy to use and is the supprt good. The Admin. staff that =
will
> be using the product are novices to syslog services and cisco =
products.
> Also is it easy to setup the alert notifications services and do those
> services work well???
>
> Thanks
>
>