Does DisclaimIt need to be installed on all of the Exchange servers or just the one with the Hub Transport role?

Thanks!

Hello,

>Does DisclaimIt need to be installed on all of the Exchange servers or just the one with the Hub Transport role?

you CAN ONLY install DisclaimIt on an MXS 2007 server with the Hub Transport role installed (this is checked during setup) and you MUST install DisclaimIt on all MXS 2007 servers with the Hub Transport role installed.

-Franz

Thanks!

I have disclaimit installed on both servers, and created processing/transport rules on both servers. This causes exchange to have two rules. When i send mail, only half the time does the disclaimer show up. It seems that whichever rule has the higher priority works. Both emails get the X-DisclaimIt-Status: line in the header. Only the ones that work get the X-DisclaimIt-Agent: Server: line.
I am changing the transport rule a bit, so it only adds a disclaimer if they are in a certain group. I have three different disclaimers set up. I moved a user from the group that gets #2 to #3, but it still is adding the #2 disclaimer.
Any thoughts? Thanks!

Hello,

your problem is caused by the fact that you configured rules on both instances of DisclaimIt. If you have more than one instance of DisclaimIt, you have to configure only a single instance and then copy your configuration from this instance to all other instances. Details on how to do this is described in the topic "How to Replicate the Configuration Between Multiple DisclaimIt Instances" in the documentation.

Please remove on one instance all configured processing rules and then proceed as described above.

-Franz

Sorry, I missed that in the documentation. It's working great now. Thanks!

OK, I think I have this customer fairly well set up, but two more questions:

1. They have around 175 users. In order to do a staggered roll out, I changed the transport rule so that if they are in the group disclaimit, they get the disclaimit signature. They have two hub servers and several mail servers. When a user is added to the disclaimit group it takes several hours before they start getting the signature. I'm thinking this is just due to the time it takes Active Directory to propagate, but wanted your thoughts.

2. They have several locations across a couple states. There are a couple people that work from multiple sites. Is there a way to have different address? I'm thinking they would need separate logins, but they wanted me to ask.

Thanks as always!

>I'm thinking this is just due to the time it takes Active Directory to propagate, but wanted your thoughts.

Several hours is too long for AD replication latency (unless the involved DCs are located in different sites and the inter-site-replication is configured to happen only every x hours). I suspect the AD-cache used by the transport rule evaluation engine of Exchange 2007 to be the cause of this delay.

>I'm thinking they would need separate logins, but they wanted me to ask.

I also consider it necessary that those users have more than one mailbox because the sender address (=reply address) is specified by the mailbox.

-Franz